Terms & Conditions

These Terms & Conditions govern your access and use of the Tickora CRM mobile application and related services provided by Finytive Private Limited.

Commercial License

Granted non-exclusive license to use Tickora CRM for internal business workflows.

Call Compliance

Organizations are responsible for obtaining required consent for call recording.

Data Ownership

Your organization retains full ownership of your customer and lead records.

Fair Use & RBAC

Role-based security controls to ensure compliance with enterprise policies.

1

Acceptance of Terms

By downloading, installing, accessing, or using the Tickora CRM application, you (“User” or “Subscriber”) agree to be legally bound by these Terms & Conditions. If you are accepting these terms on behalf of a company or organization, you represent that you possess the authority to bind that entity. If you do not agree with any part of these terms, you must not access or use Tickora CRM.

2

License & Service Scope

Finytive Private Limited grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and utilize Tickora CRM strictly for your internal business operations, customer relationship tracking, lead management, and sales pipeline monitoring in accordance with your subscription plan.

3

User Accounts & Organization Responsibilities

  • Credential Security: You are responsible for safeguarding your login credentials and ensuring all users within your organization maintain confidential access.
  • Role Administration: Organization administrators are solely responsible for assigning roles, granting access privileges, and removing permissions for former staff.
  • Accurate Registration: You agree to provide accurate, updated, and complete organization and contact details during account onboarding.
4

Device Permissions & Call Recording Compliance

Important Legal Notice on Call Recording: Tickora CRM provides technical tools to log call events and organize customer interaction audio. The user and their organization are solely responsible for ensuring compliance with all local, state, and national laws concerning telephone call recording and privacy disclosures (including two-party consent laws where applicable).

By utilizing the call tracking and audio integration features, you affirm that you have established appropriate organizational policies and obtained necessary customer/employee notices prior to enabling recording functionalities.

5

Prohibited Uses & User Conduct

You agree not to engage in any of the following restricted activities:

  • Decompiling, reverse engineering, disassembling, or copying the source code of the application.
  • Using the service to transmit spam, fraudulent marketing, malware, or unlawful materials.
  • Interfering with server infrastructure, security controls, or service integrity.
  • Reselling, renting, or sublicensing access to Tickora CRM without express written agreement from Finytive Private Limited.
6

Intellectual Property Rights

All rights, titles, and interests in and to Tickora CRM—including software code, visual design, databases, documentation, algorithms, logos, and trademarks—are and will remain the exclusive property of Finytive Private Limited.

7

Data Ownership & Deletion Rights

Your organization retains full, exclusive ownership of all customer leads, client contact lists, pipeline notes, and communications submitted into Tickora CRM.

To review how your data is handled or to exercise your 7-day account and data deletion right, please review our official policy.
View Privacy Policy
8

Limitation of Liability & Disclaimers

Tickora CRM is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by applicable law, Finytive Private Limited disclaims all warranties, whether express or implied, including fitness for a particular purpose and non-infringement. Under no circumstances shall Finytive Private Limited be liable for indirect, incidental, punitive, or consequential damages resulting from downtime, network failures, or data loss.

9

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by, interpreted, and construed in accordance with the laws of India. Any legal action, dispute, or proceeding arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in India.

10

Contact & Legal Inquiries

For questions, legal notices, or clarifications regarding these Terms & Conditions, please contact:

Need Help or Want to Know More?

Contact our team or review our privacy policy to understand how we handle your data.